Volunteer Code of Ethics

Purpose of the Guide

This code of ethics aims to outline the principles, values, and commitments that contribute to achieving the goals of Saudi Vision 2030, specifically reaching one million volunteers. It defines the responsibilities and obligations of volunteers, protects their rights, and ensures quality and efficiency in volunteer work.

Key Principles of the Code of Ethics

1. Values and Ethics

 • Commitment to Islamic principles and responsible citizenship values.

 • Acting responsibly to reflect positively on the organization and society.

 • Performing volunteer duties with integrity and honesty.

 • Treating everyone with respect and dignity.

2. Confidentiality

 • Refraining from disclosing any personal information about the beneficiaries.

 • Maintaining the confidentiality of any classified information regarding the volunteer team or organization, both during and after the volunteer period.

3. Reliability and Responsibility

 • Being trustworthy and responsible in actions and words.

 • Taking responsibility for assigned tasks.

 • Consulting program coordinators or supervisors when facing challenges or issues.

 • Representing not only the organization but also the nation’s values and principles.

4. Effective Communication

 • Utilizing volunteer work to enhance professional and practical experience.

 • Being aware of the organization’s policies and procedures.

 • Communicating clearly and effectively with others.

5. Providing Support

 • Supporting beneficiaries and fellow volunteers within the volunteering environment.

 • Contributing to efforts aimed at improving efficiency, effectiveness, and organizational excellence.

6. Positive Personality

 • Displaying a proactive and supportive attitude.

 • Engaging positively with colleagues and utilizing available resources to ensure project success.

 • Maintaining appropriate appearance in all events and occasions.

 • Understanding the social and behavioral patterns of beneficiaries to improve interactions.

7. Professionalism

 • Striving to improve and refine work methods and leverage advancements in the field.

 • Delivering volunteer tasks with the highest quality possible.

 • Managing personal and professional matters in a way that upholds the organization’s reputation.

8. Adherence to Regulations

 • Executing tasks in alignment with the organization’s structure and approved guidelines.

 • Fully adhering to the organization’s rules, regulations, and policies.

 • Protecting and returning the organization’s assets and resources entrusted to them.

 • Respecting agreements and partnerships established by the organization.

 • Avoiding making any commitments on behalf of the organization without proper authorization.

9. Conflict of Interest

 • Avoiding the use of organizational resources for personal gain.

 • Declining gifts, services, or favors, except in cases justified by hospitality norms.

10. Equality in Treatment

 • Ensuring unbiased and fair service delivery to all beneficiaries.

 • Avoiding discrimination based on race, color, ge٠٩

nder, age, nationality, religion, or physical or mental disability.